| |
 |
Winning doesn’t always
mean being first,
winning means you’re
doing better than you’ve
done before!!
|
| |
|
| |
|
|
| |
|
|
|
|
|
|
“Customer is the King”. Keeping this simple philosophy in mind there are multiple facets to the engagements
with them.For a process to run ideally, capturing and analyzing different modes of engagement ensures that the customers feels the continuity and connectivity with us.
|
|
Our relationship executives and managers along with our calling agents are engaged in:
|
|
 Periodic Health Check Visits and calls to top companies every month.
Collecting Revenue and other payments from the customers.
Visiting the Overdue cases and providing settlements to the customers.
Negotiating and discussing with customers on rate plans or other commercials.
Facilitating for Activation of technical requirements services and sending MoM’s to customers.
Ensuring that any escalation of customers are addressed immediately & hence ensuring retention of
customers.
Conducting Service Camps every month to ensure better service to the corporate and also the end users.
|
|
|
|
 |
 |
 |
|
| |
| Designed by www.wincenttechnologies.com |
| |
|
